Privacy Policy
Our Commitment to Privacy
Dr Jingyi Cao is committed to protecting the privacy of our patients and website visitors. This policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
We may collect the following types of personal information:
- Name, date of birth, and contact details (phone, email, address)
- Medicare number and private health insurance details
- Medical history, test results, and referral letters
- Information you provide via our contact form
How We Use Your Information
Your personal information is used to:
- Provide medical care and surgical services
- Communicate with you about appointments and treatment
- Communicate with your referring GP or specialist
- Process billing and Medicare claims
- Comply with legal and regulatory obligations
Website Data
Our website uses Google Analytics to collect anonymous usage data. This helps us understand how visitors interact with our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
The contact form on this website collects your name, email, phone number, and message. This information is used solely to respond to your enquiry and is not shared with third parties.
Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Patient records are stored securely in accordance with Australian medical record-keeping requirements.
Access and Correction
You have the right to access your personal information held by us. If you believe any information we hold is inaccurate, you may request a correction. Please contact our rooms to make such a request.
Contact Us
If you have questions about this privacy policy or how your information is handled, please contact us:
The SAN Clinic
Suite 301, 185 Fox Valley Road, Wahroonga NSW 2076
Phone: 1300 986 926
Email: surgery@drcao.com.au
This privacy policy was last updated on 18 August 2026.